For years I believed the best universal remote was the one I used, the Pronto from Philips, and for many years it was the go to remote for home theater enthusiasts who fell in between a budget remote and a
complete house system like a Crestron. I dutifully spent hours and hours programming the macros for any situation, testing each series of commands. I even designed a Star Trek theme so the interface looked like the controls on the Enterprise, geeky I know but I was drunk with the control and power I had in my hands.
Jump forward 10 years and I haven’t bothered programming any of my new devices into the remote and the best universal remote ever, well ,I use it on rare occasions in one of the bedrooms. It was a marvel of technology when it came out and it fit everything I could want into one package.
For most users a universal remote only has a few things is must do. It must control all of the devices, be super easy to use for everyone in the family, and not require days of programming to make it work. The answer is now much clearer and for most folks, no programming is required.
The Harmony Universal Remotes from Logitech are a huge leap forward, even for those of us that have very complicated systems. The Harmony remotes don’t use macros because they are not needed and the database of devices it controls is very, very impressive.
The Harmony remotes are not your $20 Rat-Shack remotes but they can be found for around $50 on sale with heavy duty, super fancy models going for around $500. I have two of the remotes, the lower end, 550 and the middle of the road 670 and they are both wonderful in their simplicity.
I use the Harmony 550 in the living room where my needs are basic, at least by my standards. It must control a DirecTv receiver, HD-DVD, Blu-Ray, and CD player along with the Harman Kardon receiver. In addition, I added an activity for my iPod and to listen to music from the Sat receiver. It handles them all, with no additional programming or tweaking, and here is why.
Harmony remotes break everything you want to do into activities, such as watch TV, Watch Blu-Ray or Listen to Music. You can customize the name you give each activity, which makes complex systems easier for the rest of the family.
Now here is the cool part, there are no macros, which seems impossible but the Harmony remotes remember what devices are on and make the changes to your system based on this information. Jumping from watching a movie to watching TV is a single button push, the media player turns off, the Cable or Sat receiver turns on and the correct ports on the TV and receiver are changed. The nice thing here is that it actually works.
In the unlikely event one or more of the devices doesn’t change as needed, you don’t have to go through a difficult series of button pushes, instead, you hit the “Help” button. When the “Help” button is used, the remote asks a series of questions to determine what went wrong. “Is the DVD player off?” “Is the TV set to HDMI 2?” and so on, what could be easier? No matter how much time I spent programming my Pronto, my wife always found herself on a screen she didn’t understand and lord help us if a device failed to turn on. Now she runs all of our systems like a pro, every time.
The Harmony Universal Remotes are easy to set up. You load a small program onto your computer and tell it about the devices you have. Logitech maintains a huge database of devices, it found every device in my house, and I have some very old and some very new equipment.
The software leads you through setting up the devices and activities by asking simple questions about how you use your system. After answering all of the questions, you connect the remote via a USB cable and it loads everything up for you. If you add or remove equipment, all you need to do is tell the software and reload the remote.
The only problem I have ever encountered is when programming the remote from a laptop. The updates just wouldn’t fully load onto the remote. After considerable research I discovered that many laptops don’t provide enough power through the USB ports to make the transfer, I simply moved to my desktop and loaded it without a problem.
That leads to my final comment. The Harmony software stores your configuration in their database so you don’t have to worry about losing it and it is available from any computer with an internet connection.
I can’t say enough about the Harmony remotes, they solve problems and make my wife smile. That is enough to make me a believer and retire my Pronto for good.
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